In-Home Maintenance
Pre-Employment Tests & Skills Assessments

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Field service management services

How to Improve Field Service Management

From skilled tradespeople, such as plumbers and HVAC technicians, to landscaping, cleaning, and pest control experts, all the way to home health care professionals, the home services industry (sometimes called the field service or in-home maintenance industry) is a huge economic sector that faces a distinct set of hiring and management challenges. Find out how Hire Success® can help your in-home maintenance business with field and home services pre-employment assessments.

In-home maintenance businesses and other field services that Hire Success® can help

Plumbing

Electrical

Home health work

Pest control

Cleaning

HVAC

Landscaping

Painting

General contracting

Pool service

Roofing

And more

managing the home services hiring process

Manage the hiring process from anywhere

Hire Success® is an ideal in-home maintenance hiring solution because it’s flexible, easy to use, and accessible from any internet-connected device. What's more, the system helps you define what a successful job candidate would be like and then automatically serves you the most qualified applicants. You save time and work — and gain peace of mind.

Improve first-time fix rate

Reduce costly field service errors with job skills testing

Improve your first-time fix rate by finding employees who have the right skills and knowledge in the first place. With our pre-employment skills tests, you can quickly and easily shortlist top candidates. Use our pre-designed skills tests or create custom job-specific tests — including questions about specific software, such as AxisCare, Jobber, ServiceTitan, or Swept.

Home service industry challenges

Find candidates with the right temperament for field service

One major home services industry challenge is finding field service management and employees who can not only do the work but also serve as the face of your business. We can help you identify the ideal personality traits necessary for any role (such as patience, for home health workers). Then, by using personality testing, you can ensure that new hires will be a good fit.

prevent fraud with field service hiring solutions

Prevent employee fraud in the field

Because your employees are working in customers’ homes – often alone and unsupervised — you need to be sure to hire people you can rely on. Our personality assessment and integrity test are field service hiring solutions that allow you to screen out behavior that could lead to loss of property (your own or a client’s), loss of business income, and physical or financial harm to clients.

Hire Success® Pre-Employment Tests for In-Home Maintenance

Hire Success® offers multiple pre-employment tests that home services businesses can give to job candidates. All can help you confidently narrow your list of applicants and improve the quality of your interviews. Plus, you have the option to create your own custom skills test that includes questions specific to your field service business, including specialized knowledge and software.

Personality Profile

The Personality Profile

This tool can help you find out whether your in-home maintenance applicants' character traits are best suited for a particular job. For instance, can they work independently? What about as part of a team? How organized are they? How would they react to an angry customer? Can they adapt to new situations? Get the answers with the Hire Success® Personality Profile.

Learn more: Pre-employment personality test

Aptitude and skills test

Aptitude and skills tests

These tests can help you find out what your job candidates know about a wide array of subjects and software. Check for basic on-the-job skills that they'll need to perform. And determine their ability to perform specific tasks that they will face in the field.

Learn more: Pre-employment aptitude and skills tests

Integrity Survey

The Integrity Survey

The integrity test helps you discover how honest a job candidate is, as well as any risky behaviors. Could they be trusted in a person’s home? Could they be trusted collecting payment in the field? Do they have a history of drug or alcohol use? Are they likely to be violent or aggressive? Before you decide between applicants for a job, check to see who’s least likely to hurt your business.

Learn more: Pre-employment integrity test

Custom aptitude tests

Custom aptitude tests

Need to test specific home services or skilled trades knowledge or abilities that aren't included in any of our pre-made aptitude and skills tests? Create your own exams on any subject with the Hire Success® Custom Test Builder. Quickly design, administer, and score tests on any topic, field service or other software program, or skill set you choose.

Learn more: Custom pre-employment testing

Ready to improve your hiring process and field service management?

Take a free test run of our whole pre-employment testing system — from skills testing to the personality profile to the integrity test and more — and find out why thousands of companies have turned to Hire Success® to build stronger, more organized, and more consistent hiring systems.

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